From 34 reviews
Suzanne Jones
Suzanne Jones

Outdoor holiday lighting. They did a great job- showed up on time, were amazingly fast, and so friendly & kind! The work was done the day before Thanksgiving & his wife took photos of the house that night. He texted me the next morning (…

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Dot Hammond
Dot Hammond

I could not be more pleased with the work done by the three very polite and hard working young men who came to clean my many windows. My windows have never sparkled so nicely!! The owner Thomas was very kind and helpful for fitting my job…

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Response from business owner

Hello 🙂 Thank you for your feedback – I make sure the team gets this too. We are happy when you are. It was out pleasure. Hope to service you again. The Window Genie Team.

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Debbie Gries
Debbie Gries

I had never power washed our house before. We have aluminum siding & brick. I was amazed how much better the aluminum siding looked! They also could schedule quickly within my timeframe and arrived on time!

Response from business owner

Hello Debbie – Thank you for your feedback it means a lot!. We are glad everything worked out to your expectations. Hope to see you again soon. The Window Genie Team.

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Catherine Marks
Catherine Marks

Thomas came out and gave an estimate the same day. His crew came out as scheduled on Thursday and did all the windows. They did a great job!

Response from business owner

Good Day. Thank you you from the entire team – It was our please and we look forward serving you again. Holiday Season is coming – WE DO Holiday Light and more. Thank you

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Sara Sheibley
Sara Sheibley

The guys called to let me know they were on their way. When they arrived they checked out the job make sure I knew what it was gonna cost and ask me for any specifics. They were extremely polite and they made sure to wear booties inside the…

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Response from business owner

Hello, The team was excited to hear this. We appreciate you taking the time to leave a review it means a lot to us. We hope to serve you in the future again. Your Window Genie Team

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Carroll Baldwin Hall Rentals
Carroll Baldwin Hall Rentals

Our community center's windows were in bad need of a professional cleaning, and someone recommended Window Genie. Owner Thomas responded immediately to my inquiry and came out to look at the building and determine the scope of work. I …

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Response from business owner

Thank you so much for your feedback. Older architecture comes with its unique challenges and our goal is always to preserve and improve. It was a pleasure working with the "Carroll Baldwin Hall" team.

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Bonnie Lilly
Bonnie Lilly

The two young men who came and cleaned the windows were very professional and courteous.

Response from business owner

Many Thanks back – We loved the opportunity and hope to be of service again. We appreciate your feedback !

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Anna Gable
Anna Gable

We were referred by a neighbor and they were right, Window Genie is a very professional and excellent business to use for cleaning the exterior of your home and deck, We also recommend them to neighbors.

Response from business owner

Hello Anna, Big thank you for leaving us this review. It means a lot to us. We look forward to another time 🙂

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SN
SN

Window Genie arrived on time and did a terrific job on my windows. Very courteous and friendly. Definitely recommend them.

Response from business owner

Thank you from the team – we appreciate your trust and are here for when you need us again!

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Linda Odum
Linda Odum

Superior work and management

Response from business owner

Thank you so much for leaving us this feedback. We appreciate it and hope we can earn it again...

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Kathi Thompson
Kathi Thompson

I would highly recommend Window Genie. They do a wonderful job, are thorough and the crew are amazing. They are very professional and polite. You won't be disappointed.

Response from business owner

Thank you so much from the entire team. Knowing we have another happy customer is what fuels us all. Greetings – WG Team

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Jae’lin Lewis
Jae’lin Lewis

These guys did an amazing job! Very professional and responsive. Every question I had was answered same day. Will be using this company moving forward!

Response from business owner

Thank you Jae'lin – on behalf of the Team. We are looking forward to serving you again.....

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Pat Mayorga
Pat Mayorga

Easily 5-stars. Highly recommend it. Excellent value. Window Genie of Columbia, MD, exceeded expectations.

Response from business owner

Thank you Pat. It means a lot to us. I hope we can serve you again. – Window Genie

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Maria Hastings
Maria Hastings

I would highly recommend Thomas and his crew for any job!

Response from business owner

Hello Maria, thank you very much for taking the time to send as your review. We are glad we met your expectations and will gladly do it again any time 🙂

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Duane Carey
Duane Carey

I'm rarely "extremely satisfied" with the work done on my house. It seems there are always some minor corners cut or the guys are late or something else that makes it a little less than A+. But I could not have been happier with this Window…

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Donna Grimmer
Donna Grimmer

The guys did such a great job on our windows. They’re still sparkling a week later even after rain. We’re having our front door tinted but that hasn’t happened yet. The owner is very responsive.

Response from business owner

Hello Donna, thank you very much for leaving us such great feedback, by now the film has been installed and you sent us separate communication that you super happy with your choice and the installation. We are here when you need us! The Window Genie Team !

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Tim Linthicum
Tim Linthicum

Two young men showed up on time, professionally dressed for the job and ready to work. They were very professional, courteous, careful and focused on getting this significant job completed. They did a great job! My wife and I were very …

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Response from business owner

Hello Tim. Thank you for taking the time to write such detailed feedback. We are glad the hard work or Team Window Genie is recognized and above all proved that you made a good choice. We are happy when our customers are happy. Till next time – Window Genie Team

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Tom Goldfogle
Tom Goldfogle

Kept in touch with me via text regarding arrival time. Super courteous and professional. Better price than competition and superior service. Will call them anytime I need any of their services. Highly recommended.

Response from business owner

Hello Tom, We are glad we had the opportunity to help improve your home's performance and appearance. We are here when you need us again. It was great to get to know you!! The Window Genie Team...

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Leonard Palumbo
Leonard Palumbo

Did a great job power washing the house, especially the deck and furniture. Both young men were professional and courteous. would definitely use again.

Response from business owner

Hello Leonard. Thank you so much for the feedback. It means I lot and I will sure pass it on to the team. We are here when you need us!

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Sharon Glenn
Sharon Glenn

I had a good experience with them. The quality of the work was excellent. I would use them again!

Response from business owner

Hello Sharon, thank you for your trust in us and we are happy to hear that we achieved what we set out to do. Many thanks and hope to see you again.

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Jacqueline Andrews
Jacqueline Andrews

I had my home's deck, patio, exterior and concrete surfaces and gutters cleaned yesterday. The crew was professional, courteous and took their time to make sure they did a great job. When Thomas came out for the estimate he carefully …

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Response from business owner

Hello Jacqueline, we are soo happy to hear from you. Thank you for sharing your experience. There is one recommendation I wanted to make regarding the patio. Please reach out when you can.

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Dennis Gregory
Dennis Gregory

We are thrilled with our sparkling clean windows as well as the technicians that did the job, Alyjan and Jaylon. They were extremely pleasant and accommodating. We will most definitely be using Window Genie of Columbia for some other …

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Response from business owner

Hello Marty/Dennis. It was a pleasure to get to know you, hopefully next time I can meet you in person as well. We thank you for your trust in us and very happy to get such feedback! The WG Team 🙂

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Joe Russo
Joe Russo

Window Genie did a great job on my house. My gutters were a mess, and they cleared everything and took out a large bag of debris. For the power washing, my house has never looked cleaner. Super happy with the results.

Response from business owner

Hello Joe – on behalf of the Team, Thank you for the great feedback. It means a lot to us. Thank you

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Wilmer Snell
Wilmer Snell

The crew arrived on time and with a truck full of equipment. They spent an hour and a half doing the front of my townhouse. Very thorough. Excellent job! I'll happily call them when I need their service.

Response from business owner

Hello Wilmer – thank you very much for your feedback. The Team loved it! I hope we see you soon again 🙂

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Martin Forrester
Martin Forrester

Excellent job! Thomas always responded quickly to my questions, and Alyjah and Jaylon were great workers. I think my house looks great now!!

Response from business owner

Hello Martin/Cathy – Thank you for sharing your experience. I shared with my Team and this is the best motivator for striving for excellent service. We are looking forward to serving you again. Thank you

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Cindi Pridgen
Cindi Pridgen

Alyjah and Jaylon did a great job power washing my deck last week.They were timely, professional and polite. Thomas got right back to me with a quote and an assessment of what would be best for my (old) deck. Window Genie came highly …

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Response from business owner

Hello Cindi, thank you for your kind words. This is very motivational to the team. We are glad everything turned out as expected. We are looking forward to the next time we meet 🙂

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Amanda Nanan
Amanda Nanan

Great customer service. Pressure washing with Jaylon and Alyjah was excellent. Thomas was very professional and courteous. He took the time to find the right solution for our patio area. Would recommend and use again.

Response from business owner

Hello Amanda. Thank you so much. I am glad we could meet your expectations. My team was very happy about your feedback. It is a huge motivator! We appreciate you. T

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Peggy Fisher
Peggy Fisher

I was really impressed with the efficiency, professionalism, and courtesy of the Window Genie team who came to my home. Alijah and Jaylon did an amazing job providing service and were extremely respectful of my furnishings. As a bonus, …

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Response from business owner

Hello Peggy, Thank you very much for the kind words. (Sorry for late reply, but account did not work properly until recent). We hope to be of service again. Thank you from our Team!

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Pamela Plantz-Poley
Pamela Plantz-Poley

Great job on our sunroom on short notice. Very professional and accommodating young men.

We’ll have them back when the need arises.

Response from business owner

Hello Pamela, I apologize for the very late reply, but we had to overcome technical difficulties. Our Team draws motivation from feedback like yours. We appreciate it a lot!

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Carla Dempsey
Carla Dempsey

Thomas was wonderful! Very responsive, knowledgeable, professional and prompt. He did a fabulous job with the blackout window tint at my wellness center. Would highly recommend!

Response from business owner

Hi Carla, big "Thank You" for your feedback. We are glad you are happy with our service. T

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Partha Roy
Partha Roy

Excellent, great quality work. Thomas is personable and has a great customer service mindset. The technicians put in an all-day effort and they have been diligent. Will recommend to others and rehire them in a blink of an eye. Above all, …

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Response from business owner

Technical difficulties prevented me from responding sooner. My apology. Partha, the pleasure was ours. I hope we can serve you with the same level of attention to detail in the future again. We treat any house like it is our own. We indeed do care a lot. Thank you !

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Joe Gabriszeski
Joe Gabriszeski

Used Window Genie of Columbia for the first time and was impressed by the technicians Alyjah and Nate...they did a good job and answered all my questions. Joe G Columbia, MD

Response from business owner

Also here – technical issues prevented us from responding before. Thank you Joe, we appreciate your feedback.

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Anna Sullivan
Anna Sullivan

Great cleaning service and excellent customer service! Above and beyond my expectations. Will definitely rehire them in future.

Response from business owner

Hello Anna, my apology for the very late reply, but like I mentioned in many other responses we had technical difficulties that had to be resolved once we were aware. It was truly a pleasure to have met you and be able to make a positive impact in your life. We would love to by your trusted service partner again... T

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heather edwards
heather edwards

Thomas is personable and professional. I got a visit and quote in a timely fashion, and in a few days, had my house power washed and my exterior windows washed as well. I especially appreciate the team's manual detailing of my windows. A …

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Response from business owner

Hi Heather, thank you for the kind words. It means a lot to us. We take pride in improving our customers property. Until next time ....The Window Genie Team (technical issues did not allow us to respond before.. we are sorry about that!)

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