From 270 reviews
Diane Davis
Diane Davis

Arrived promptly & stayed long enough to get the job done right and clean up afterwards.

Response from business owner

Hi Diane, we are so happy to hear you had a great experience and thank you for taking the time to let us know how we did.

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Mike Kim
Mike Kim

Great customer service started with squeezing us in to a busy rain filled schedule. The communication was great. I was called several times to keep me informed on the eta and arrival time. The entire gutter cleaning took about 2 hours and …

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Christina Brocklesby-Shanks
Christina Brocklesby-Shanks

Put up Xmas lights and did an amazing job! Beautiful!

Response from business owner

Hi Christina, we are so glad you are enjoying the Beautiful lights. Merry Christmas to you and your family.

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Hazel Clendening
Hazel Clendening

Window Genie of the East Bay did a terrific job cleaning all our windows and screens. We highly recommend them and would use them again for sure!

Response from business owner

Hi Hazel, I am sorry to just be responding. Thank you for taking the time to let us know how we did and we hope to see you in 2022.

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Carol Rowley
Carol Rowley

Exceptional service. On time and excellent job! I refer this amazing company to all my friends and neighbors!

Response from business owner

Hi Carol, it is always a pleasure to work with you and thank you for recommending Window Genie to your friends and family. Merry Christmas and the Happiest of New Year to you.

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Phil Johnson
Phil Johnson

Did a very thorough job. We thought we knew how to clean windows, but Window Genies result was outstanding. The crew was very polite and accommodating. Couldn’t have asked for more.

Response from business owner

Hi Phil, we are happy to hear that Shauna and Eric did such great job. We are lucky to have them on our team and I will share your message with them, it definitely makes their day!

Thank you, Lisa Townsley

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Linda Cardiff
Linda Cardiff

Excellent

Response from business owner

Hi Linda, thank you and I will be sure and let our team know you were happy with their service.

Kind regards,

Lisa Townsley

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Miles
Miles

Thorough and professional work.

Response from business owner

Hi Miles, we are happy to hear that you had a great experience and we thank you for the feedback. Have a wonderful summer!

Lisa Townsley

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Kathy Golla
Kathy Golla

On time, professional, friendly and careful staff. Did a great job cleaning windows and screens including some hard to reach picture windows that had not been cleaned in a very long time. Left things sparkling. There’s nothing like the …

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Response from business owner

Hi Kathy, I hope you are enjoying the holiday weekend! Thank you for taking the time to give us a review and for the kind words, I will certainly share it with German, Ricardo and Lorenzo.

Best regards,

Lisa Townsley

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Marni Berendsen
Marni Berendsen

Estimates for time and cost were quite accurate. Very pleasant and efficient workers.

Response from business owner

Hi Marni, thank you for taking the time to post a review and I will be sure and share it with our team. Have a wonderful summer!

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Abhijeet Sobalkar
Abhijeet Sobalkar

They were on time and very thorough job.

Response from business owner

Hi AJ, we appreciate you taking the time out of your busy day to provide us with a great review and I will certainly share it with Drew and Tony.

Best regards,

Lisa Townsley

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Erika Long
Erika Long

This business is AWESOME!!! They were so helpful, friendly and responsive. They installed turf window film on two of my windows and did an outstanding job! I will definitely use them again when I need window services. They have the best …

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Response from business owner

Hi Erika, thank you for the nice review and we appreciate you taking the time to give Marcelino a shout out.

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Joan Stockinger
Joan Stockinger

What a great team of window cleaners from Window Genie! I would wholeheartedly recommend them! They also replaced 3 screens my cats had damaged. Thank you Andrew & Tony!

Response from business owner

Hi Joan, thank you for the positive review, we are so lucky to have Tony and Drew on our team. Enjoy your sparkling windows and we hope to see you in 2022.

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Sam P
Sam P

We have been using this business for a number of years and Lisa and her crew have been amazing. They show up on time and do a great job. I would highly recommend them

Response from business owner

Hi Sam, thank you for taking the time to review Window Genie and our team and I will be sure and share your comments. Have a great day!

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The Longbow Army
The Longbow Army

We have been using Window Genie for a few years now to clean our windows and gutters as well as install Christmas lights. They are always professional, clean and polite.

Response from business owner

We strive for great customer service and we appreciate the positive feedback.

via Google
Jeff Levy
Jeff Levy

See Yelp review. Professional. Reasonable price. Good job and phone support. Recommended.

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Jeff Levy (Nitrous)
Jeff Levy (Nitrous)

See Yelp review. Professional. Reasonable price. Good job and phone support. Recommended.

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Joan Klahr
Joan Klahr

My windows have never looked better!! I had both the inside and outside windows cleaned in my 2 story house that also included a garden window and some french doors. The crew came on time, were very professional and did an excellent job …

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Response from business owner

Hi Joan, thank you so much and we are thrilled to hear you are so excited about the window cleaning service we provided. We are truly blessed to have such a great team here at Window Genie. Have a wonderful Holiday Season and we will be in touch!

Your Window Genie Team:)

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Heroic Concord
Heroic Concord

Window Genie's Team are very responsible and friendly and thorough.

They did a fantastic job on our commercial tent and window cleaning!!

I would recommend if your looking for great service done well at a fair price; Window Genie is it.

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V MTB
V MTB

Great customer service, responsive to request and quality work.

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Steve Way
Steve Way

Work was done on a timely basis and very thorough. I would recommend their services.

Response from business owner

Hi Steve, thank you for the positive feed back. We will see you soon to for the concrete cleaning.

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Emanuel Lateiner
Emanuel Lateiner

Replaced window film. Job was done very professionally, on time and reasonably priced. Very pleased with work.

Response from business owner

Hi Emanuel, thank you for the positive feed back and I will be sure to pass it along to our team. We will be in touch!

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Pamela Fisher
Pamela Fisher

My windows look amazing. I don’t know why I waited this long! They just sparkle. I’ll have them back next year!

Response from business owner

Hi Pamela, thank you for the positive feed back and I will be sure and share your comment with our team! Enjoy the rest of summer and if you are in need of gutter cleaning this season please give us a call. We will see in 2021!.

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Xiaodong Sun
Xiaodong Sun

Responsive, fair price and quality work.

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Judith Noble
Judith Noble

I have recommended Window Genie to several friends. The crew measured up to my expectations and the job was impeccable. They were on time, wore masks, gloves, and booties, and were friendly yet professional. I’ll definitely have them back.

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Judith Noble (Judy)
Judith Noble (Judy)

I have recommended Window Genie to several friends. The crew measured up to my expectations and the job was impeccable. They were on time, wore masks, gloves, and booties, and were friendly yet professional. I’ll definitely have them back.

via Google
John Caronna
John Caronna

They did a great job of adding window tinting sheets to all our windows that get a lot of sun. Greet team, very professional.

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Stacey Brown
Stacey Brown

Did a great job, can see out of our windows again!! On time & very efficient.

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Sharon King
Sharon King

My windows were extremely dirty and the team was awesome, efficient and so nice. Windows look great and very excellent cost for 33 windows inside and out. I will always use them

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Daniel Pichon
Daniel Pichon

Highly recommended. Windows and screens came out sparkling. Lisa and her staff are very friendly and responsive.

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Linda Johnson
Linda Johnson

I've been calling on Window Genie for the past couple of years for solar panel & window cleaning. They are very professional & do a great job. The customer service is top notch!

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Lois & Jim B
Lois & Jim B

High quality at every step from setting up the appointment to contacting us ahead of arrival, to completing the job beautifully. Highly recommend.

Deborah J
Deborah J

Friendly and competent team who do a great job

Kathy G
Kathy G

Lisa in scheduling was very friendly and helpful. I appreciated that. Thank you!

The gentlemen who came wore masks, stayed 6 feet away and were polite and efficient. Also thank you!

Judy J
Judy J

Efficient, in time, Conscientious And reasonable

Jayne B
Jayne B

The person cleaning inside was a little sloppy with drips down my walls and shutters. Seems a little rushed.

Judy Johnson
Judy Johnson

My second time using them and I’m still a satisfied customer

via Google
Karen W
Karen W

On time, polite, efficient. And my windows are sparkling. Great guys, thanks

Jeff R
Jeff R

Fast, good work, very reasonable pricing.

Kevin White
Kevin White

This is our second time using Window Genie. They put quality into their work and value the customer experience. We’ll definitely use them again. Thanks!

via Google
Susan & Per(pear) C
Susan & Per(pear) C

Window Genie was very professional, prompt, and informative. They worked with me on correlating times with my schedule. Wonderful!

Viktoria K
Viktoria K

Very professional and accommodating.

Friendly and efficient.

Windows are sparkling clean.

Will definitely recommend to others.

Thank you.

Darlene (
Darlene (

window genie did a fantastic job on our windows they looked beautiful and we sold our house quickly thank you

Sharon Rueff
Sharon Rueff

Customer service was off the charts! The guys arrived on time.They used a special device that dried the spots with no residue. They were very meticulous with everything-even the screens and skylights. My windows sparkle!

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Colette Cussary
Colette Cussary

The guys were polite and professional

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Kimberley DiMaggio
Kimberley DiMaggio

I would never call anyone but Window Genie for my windows, gutters, holiday lights and more... they are the best !!

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Judy T
Judy T

I have used Window Genie twice and both times the work was excellent. The first was having my windows cleaned and the second was having my cement clean. From the call to the office, to the people who did the work all where professional and…

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Marina P
Marina P

Precise and friendly

Virginia Rapp
Virginia Rapp

Exceeded my expectations...

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Mimi A
Mimi A

You are punctual, responsive, do your job perfectly, and dun to work with.

Cynthia H
Cynthia H

You do a great job. Efficient and professional. I have recommended you to my friends.

Paula McKee
Paula McKee

Great job!

via Google
Kasey P
Kasey P

Window Genie was very responsive to my needs and questions. They were on time, thorough and had extremely nice service people. They were also up front about the quality of work they could accomplish with my window panes being older.

John C
John C

very good.

Sam K
Sam K

Not only was the scheduling process so fun and simple through Lisa, but Ryan and Ricky were German and thorough cleaning my windows and making new screens for me. I actually thought some of my windows were still open with the screen they …

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George W
George W

Courteous and competent technicians.

Mark M
Mark M

Great experience from beginning to end! I recommend this company to anyone!

Mary M
Mary M

Windows are beautiful. Didn’t want to cover them after they were done. Guys we’re very nice and courteous, timely and professional.

Pamela B
Pamela B

Prompt, friendly, excellent work and advice on roof issues

Kerry L
Kerry L

Efficient & reliable!

Donald G
Donald G

Product and service was excellent.

Melly Mel
Melly Mel

I have had my home serviced by them twice and have been very happy with their work and services. They are very fast and professional.

via Google
John H
John H

Personnel showed up right on time, worked efficiently, cleaned up after.

Tony Kallingal
Tony Kallingal

This place is amazing when it comes to service and quality!!

via Google
Nancy McCarthy
Nancy McCarthy

Incredible staff. Two young men did an A+ job cleaning our windows after a kitchen remodel. They took great pride in their work and it showed.

via Google
Fidelia T
Fidelia T

Very thoughtful and decent costs

Marcela D
Marcela D

Prompt and reliable.

Wendy G
Wendy G

John and Lisa were very helpful and technicians were awesome! Film has made a huge difference already in reducing heat and glare.

Renee & Barry C
Renee & Barry C

Window Genie has been cleaning our windows, clearing our gutters and installing our Christmas lights for the past few years. Starting with scheduling appointments on the phone to when they come to your home everyone is professional and …

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Clyde Kitchens J
Clyde Kitchens J

Nice ,friendly service, great attitude

Kshama K
Kshama K

Very professional, perform a clean job, upfront with their fees and services and friendly team. I would definitely call them back.

Lianne K
Lianne K

They do a quick job and are responsive when there is an issue

D. S.
D. S.

Window Genie did a great job cleaning the roofs and gutters of our commercial buildings. Lisa is a joy to work with!

Response from business owner

Thank you for the review and comments Debbie! You were a pleasure to work with as well!!

via Google
Carol R
Carol R

Everything! Professional and hard working.

Friendly service and always do their very best for their customers! Can’t be beat! A plus

Brenda Harris
Brenda Harris

This is the second year that we have used John Townsley’s Window Genie company to install Christmas lights! All lights and timers are provided by Window Genie. They offer a variety of styles and colors. The employees are very experienced …

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Response from business owner

Hi Brenda! Thank you so much for the Great Review and Comments. Your description of our Service is much appreciated as a lot of potential Holiday Light customers don't fully understand the advantages of having us install the lights instead of themselves or an uninsured party.

via Google
Eryne &
Eryne &

Always friendly and courteous. They did an amazing job on roof (overdue to get cleared) and windows!

Susan Green
Susan Green

They did a great job with cleaning the windows and repairing screens!

Response from business owner

Thank you for the review Susan! We appreciate the comments and will let the technicians know you are happy with the work the did.

via Google
Shelley D
Shelley D

Easy to schedule, good pricing and the guys are polite and nice. You do a great job!

Ernestina S
Ernestina S

Well done. Neat. Fast.

Jeff & Lorine L
Jeff & Lorine L

Very professional. Job well done

Carole Sygiel
Carole Sygiel

Window Genie did a great job inside and out. They were on time, very neat, and very courteous!

Response from business owner

Thank you for your Review and Comments Carole!!

via Google
Lynn H
Lynn H

Professional workers. Beautiful job inside and out!

Janet D
Janet D

Courteous, efficient, thorough workers!

Lennie Orr
Lennie Orr

Very good job. Thorough and carefull.

Response from business owner

Hi Lennie, Thank you for the review and comments! We will pass this on to the technicians who performed the service for you!!

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Jeanette H
Jeanette H

The service was great, from calling in for a quote to the finish. They immediately provided a quote, we scheduled an appt. 2 guys showed up exactly at 8AM and started working. They finished at 11:30 and there were a lot of windows. They…

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Adrienne P
Adrienne P

Amazing staff – windows looks fantastic! Need to book you guys yearly!

Shelley T
Shelley T

Awesome service and help selecting the perfect tint for our skylight. The team had it up in no time! No fuss, no muss.

Ken J
Ken J

Easy to make appointment. Service is quick and professional. Personnel are friendly and efficient.

Sharon S
Sharon S

The staff was courteous & efficient. The gas did a great job.

Lynn D
Lynn D

Quality of work done and efficiently of staff

Charlene Q
Charlene Q

The service men were on time, introduced themselves, and the were efficient in the service requested. They respected my home and made sure the areas cleaned were put back to the original placement.

Robin Duncan
Robin Duncan

Professional, courtesy and they do a wonderful job!

Response from business owner

Hi Robin, Thank you for the review and great comments!!!

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Karin L
Karin L

We received very good service. The two workers were very courteous, friendly and arrived on time. They did a great job. We would definitely use Window Genie again and would recommend them without hesitation.

Judy M
Judy M

Great job. Double checked all the windows for streaks. Arrived on time an done in less than two hours.

Judy W
Judy W

Professional service, complete service.

Toni G
Toni G

Professional, courteous, responsive. My windows look great.

Valentina Desmond Holroyd
Valentina Desmond Holroyd

Not only did these guys do an amazing job on seriously hard-to-reach windows, but they were polite, well-spoken and just a delight to have in our home! They worked SUPER hard and really did a thorough job on the screens, tracks and windows…

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Response from business owner

Thank you for the review and kind words Valentina!!!

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Valentina H
Valentina H

Your guys were on time and went far above and beyond the normal scope of our cleaning to make sure each and every window was spotless. We had a very difficult job; 3rd floor, high, difficult areas. The crew of three was amazing. I would …

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Roxanne & Steve C
Roxanne & Steve C

Quality of work was good, workers were very polite and we’d use them again!

Bettie W
Bettie W

They are very prompt and do an awesome job. Very professional.