The Neighborly Done Right Guarantee

delivered by Window Genie®, a proud Neighborly company.

Neighborly is a community of home service brands that share a commitment to providing you with outstanding service. All our service pros operate on a simple but powerful principle – if a job’s not done right, we’ll make it right. 

We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighborly Done Right Guarantee. If it’s not done right, we promise to make it right. If we can’t, we’ll give you your money back. 

Our business isn’t really about pipes, and wires, it’s about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.  

If your service was not done right, we promise to make it right – Guaranteed. Contact your local Window Genie franchise office within 7 days for streaky windows and clogged gutters or 30 days for all other services, and we will make it right. If we can’t, we will give you your money back.

No matter the job, Window Genie will get it Done Right.

Canada excluded. Services performed by independently owned and operated franchises. Services may vary by location. Time limit for claims applies. For full details and limitations click here.