First time using this company, new in the area and was happy to find that there are companies that actually still clean windows. The boys were professional and very accommodating and they try their best even though some of our windows were …
read moreService is excellent, crew is very professional, showed up on time and put everything back together as they found it. Windows are sparkling!
Thank you Erik for taking the time to review your recent experience with Window Genie of Princeton. We look forward to working with you again in the future.
The good :
The crew was very friendly and courteous while in our house.
The windows and screens look way better then they did.
They are in and out pretty quick.
The bad:
I had to stay on top of the crew 1) to make sure they did every window…
read moreThank you for your comments. We do take all comments seriously I did discuss the situation with my service professionals and office staff to ensure accuracy and review going forward to avoid future confusion.
Robin and her team have provided service on our home for gutter cleaning and power washing. They are friendly, prompt, professional and hard working. They do a great job!
Trish, we appreciate the time you took to let us know you were pleased with your gutter and power washing services! We look forward to servicing your home again.
Robin and her team always provide exemplary service at very reasonable prices. I highly recommend them for their gutter and window cleaning services.
We are grateful you took the time to review your gutter cleaning and window cleaning services Window Genie of Princeton performed at your home.
Very happy. Guys were respectful of property. Rather than just blowing out leaves to have them scatter, they cleaned out gutters placing debris in buckets.
Ellen, thank you for taking the time to review your recent gutter cleaning service. We take pride to let our customers know that we don't "blow and go". We respect our customers property.
Window Genie installed our holiday lights on the outside of our home. They did a great job! Thankful to have found them and will definitely plan to use them in the future.
Thank you for letting us know you were pleased with your lights! We look forward to lighting your home up again this year!
Crew arrived at the arranged time, were friendly, professional and thorough. I had to book weeks ahead, but this must be their busiest time.
Thank you for taking the time to review your last service. It is a busy time of year for us ... we are also very short staffed. We appreciate your patience.
We used them for our christmas lights installation this year and they were very professional. Easy to work with and detailed oriented! Great crew that works for Robin.
Thank you for taking the time to let us know how we did with your holiday lighting! We appreciate hearing from our customers.
The two young men that came to my home on time did a wonderful job of cleaning all of my windows and my patio. They were very neat and did a superb job. I will definitely call on them again.
Joan
We appreciate you taking the time to review your window cleaning and patio cleaning service with us! Happy Thanksgiving!
Quick to respond. Team worked quickly, kept house clean and were professional. Even have a can of Window Genie cleaner which was clever branding. Will use them again.
We appreciate you taking the time to let us know you were pleased with your service. Window Genie provides all customers with a cleaner everytime we perform a service at the home.
The 2 guys that came to the house were super professional, wore masks, was accommodating to a few of our needs with my wife working from home and my daughter taking a nap, they cleaned the windows and even did things again if they were …
read moreMichael, we appreciate you taking the time to review your service with Window Genie of Princeton. Happy Thanksgiving!
Window Genies was super responsive. Did a great job cleaning old windows that had probably not been touched in decades on my 100 year old home. They cleaned only the windows requested and the pricing was quite fair. They were prompt in …
read moreGail, we appreciate you taking the time to let us know you were pleased with your window cleaning service! We look forward to helping you around the house in the future.
It’s the second time I’ve used Window Genie, this time to have windows, screens and sills cleaned for a real estate listing. The windows shine like diamonds and the overall affect will give prospective buyers a sense that the property is …
read moreWindow Genie of Princeton did a great job cleaning our windows and power washing the mildew and dirt off our siding. There were years of build up on our house and the siding looks amazing. We had our gutters cleaned as well to ensure they …
read moreThank you Dennis for taking the time to review the window cleaning and pressure washing services Window Genie of Princeton performed for you.
I was very pleased with the work done by the two young men who washed the windows inside and outside of our condo, including the screens. They were very polite. They readily answers all my questions to my satisfaction and I have already …
read moreEileen, we are very happy to hear you were pleased with the services you received from Window Genie of Princeton. We look forward to cleaning your windows again in the future!
The Window Genie technicians conscientiously power washed the outside of my house, making sure to get every nook and cranny cleaned that they could safely do, reaching parts that I could not reach myself.
Bruce, we appreciate you letting us know you were pleased with the house wash Window Genie of Princeton performed for you during the summer! Happy Thanksgiving!
The crew was professional, efficient, friendly and very considerate of items within the house. They did excellent work with good cheer despite very inclement weather. Michael was a particularly helpful and effective group-leader. Having …
read moreThank you Andrew for taking the time to let us know how pleased you were with all the services we performed at your home! We appreciate the opportunity and certainly look forward to working with you again on future projects to help maintain your home.
Excellent, thorough window cleaning. Very nice, courteous staff. I will definitely use this service going forward.
Thank you Leslie for taking the time to let us know how cleaned you were with your recent window cleaning service from Window Genie of Princeton. We look forward to working with you again in the future!
From what I can see, the gutters were cleaned satisfactorily. At the beginning of the service, I asked to have the remainder of an old beehive removed which was next to the gutter on the second floor. The service rep admitted that he …
read moreHedy, thank you for taking the time to provide us feedback on your recent experience. Based on insurance limitations, we generally will removed non-active bees nests through a pressure washing service not a gutter cleaning service.
The two young men who cleaned my windows and screens worked quickly, quietly, and efficiently. They did an excellent job.
We appreciate you taking the time to review your recent Window Genie of Princeton Service experience. We look forward to working with you again at your home in the future!
Window Genie dies a great job. The workers are efficient, able to handle some balky storm/screens and quite professional. I’ll be calling on them again to come back when it’s time to get the windows done again. It’s really nice having …
read moreThank you Patricia for taking the time to let us know how pleased you were with your service. Window Genie of Princeton looks forward to working with you again next time you need your windows cleaned.
Window Genie was incredibly easy to deal with. The scheduler was lovely, the workers arrived with masks, took off their shoes and did their work efficiently and with care. I could not recommend them more.
Janet, we appreciate the time you took to share your service experience with Window Genie of Princeton. We look forward to working with you again in the future!
Robin and Maria were both courteous, professional and customer focused AND adjusted to our frequent changes in plans. The work was great quality and our demand to better were agreed upon quickly.
Thank you Ajay for taking the time to let us know you were pleased with your interactions and service with Window Genie of Princeton! We look forward to helping you around the house again in the future!
Dean and Ben were terrific. They called before they arrived to give me a heads up.They were thorough and neat.
I will use window Genie again . My neighbor saw their work and has also made an appointment w them.
Valerie, we appreciate you taking the time to review your recent service experience with Window Genie of Princeton. We look forward to helping you with additional services around the home.
We used Window Genie of Princeton for my dad's outside holiday lights. They were great at communicating exactly what was going to happen and when. The job they did was excellent and my dad's a happy camper. Thanks Robin and team Window …
read moreThank you for taking the time to write a review of your Holiday lighting service experience with Window Genie of Princeton! Happy New Year!
Great Customer Service. Window Genie offers Christmas Light Installation Services during the winter. They were very attentive to my needs. They even came out to my house to go over the details and take measurements. Which other companies …
read moreHappy New Year! Window Genie of Princeton appreciates you taking the time to review your holiday lighting experience with us!
On time, great communication, very professional, fast and efficient!
Robin was amazing at setting up a quote and keeping in touch when she had an earlier date for installation!
I thought that was a great way to show customer care .
The 2 …
read moreHappy New Year! Window Genie of Princeton appreciates you taking the time to write a review your service experience with us!
We decided to have Christmas lights along the peaks of the roof, pillars and railings on the porch. Job was done as promised with exceptional customer service. Definitely worth it and happy with the result!
Happy New Year! Window Genie of Princeton appreciates you taking the time to review your holiday lighting experience with us!
We hired Windows Genie to install Holiday lights for us. Our house looks wonderful. The installers were very nice and professional. We will be using them again for this service, and also for window cleaning in the future.
Thank you for taking the time to write a review pertaining to your holiday lighting experience with Window Genie of Princeton! Happy New Year!
Had them install Christmas lights. Robin was awesome; straightforward and transparent. Answered all of my questions honesty. Her crew was polite and kind to my children and dog. They walked through the light set up both before and after. It…
read moreThank you so much for taking the time to review your holiday light service with Window Genie of Princeton. We truly appreciate your feedback! We look forward to working with you in the future.
The team came out and did an amazing job! They had their work cut out for them. We had just done a home remodel and the windows were a mess. Let’s just say they delivered and beyond! They also did an amazing job with lights and helping us …
read moreEasy to schedule; held to estimate; cleaned as promised; personnel were polite and professional. Only issue is that we have an underground pipe that one of our gutters empties into and cleaning it this was not included in the quote which …
read moreWindow Genie of Princeton is grateful that you took the time to review your gutter service experience with Window Genie. Please note that we do not clean out underground gutter systems. We do inspect all gutters on the home, remove debris by hand – not blowers – and flush the downspouts to ensure they are flowing.
I have used Robin & her team at Window Genie to install my outdoor Christmas lights & power wash our home and clean our window screens. They are professional, courteous, & organized. The time they save me installing my outdoor lights is …
read moreThank you for taking the time to review your holiday lighting, pressure washing and window cleaning services performed by Window Genie of Princeton! Wishing you a wonderful Thanksgiving and Christmas!
Great and consistent Christmas lighting service year over year.
We take great pride in providing great customer service in all the services we perform for our customers. We appreciate you taking the time to provide feedback on your recent holiday light installation Window Genie of Princeton performed at your home. We hope you have a happy and healthy Christmas holiday!
The two-man crew arrived an hour early at my small two--story townhouse with two skylights, and both were very pleasant; However, they initially did not want to go to the trouble of tilting the windows to get at both sides, and needed to …
read moreThe two young men were very professional and did a thorough job. We power washed the exterior of our home, the patio, and front steps and sidewalk. It turned out beautifully. We also had the interior of our large palladium window cleaned. …
read moreWe appreciate you taking the time to review Window Genie of Princeton's pressure washing service! We look forward to working with you again in the future!
We had a fantastic experience with Window Genie of Princeton. They were on time, thorough, and extremely professional. The cleaners took off their shoes when they came into the house and they wore masks. There was a considerable amount of…
read moreWe appreciate the opportunity to help you around the home. Window Genie of Princeton looks forward to working with you again to help maintain your home!
There was only one spot missed. The apron in front of the garage. I didn’t realize it wasn’t part of the the Job which was the whole house, porch, sidewalk and deck. Be sure to request all concrete areas surrounding the house get cleaned. …
read moreThank you for taking the time to write a review. We appreciate the opportunity to service your home. We would have certainly come back out to take care of the driveway apron for you. We look forward to working with you again.
The team at Window Genie did a fantastic job. Scheduling was fast and easy. They arrived on time and were finished quickly. They took care to keep things tidy and left my home in perfect order. I would recommend Window Genie to anyone …
read moreThe technician arrived as promised and completed the service professionally. He was courteous and answered all of our questions. Also, the company owner was very responsive and patient. We would definitely use this service again. We had …
read moreThank you for taking the time to write us a review about your experience with Window Genie. We appreciate the opportunity to service your home.
Robin and her crews are amazing ! They did a great job from the scheduling to completion of the job. Thanks for your help.
The Window Genie of Princeton takes great care in their window cleaning and power washing. I have been a loyal client for a few years now and consider them among the best I have worked with.
Thank you for taking the time to write about your years of experiences when using Window Genie of Princeton!
The first time they were at our house we were not happy for a variety of reasons. They did come back and redo the windows that were not cleaned properly or at all the first time. There was still some broken piece of equipment they usually…
read moreI previously used them 2 yrs ago to clean my windows & they did an excellent job, so I decided to have them power wash the house this week.
They need to be more detailed in this area. I had to tell them to wipe down areas in the front of …
read moreThank you for your feedback. I checked our records and found that we did email your confirmation and made 2 follow calls to you. Each time we call you, we go directly into a voice mail and your phone does not ring beyond 1 ring. We also saw in our records that you did open the email on 8/27 which was 13 days later. We do take pride in the various ways we communication with our customers and am sorry you didn't have a wonderful experience. I tried to call you yesterday and today to talk to you about your experience. Again, the phone only rang 1 time and I left a message for you each time. Please call us in the office when you have a chance 609-917-4338. I did send you pictures of our records to your email. I will further explain our house wash process to you and what occured on that day.
Thank you for your 4 star review!