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Neighborly Done Right Promise™

It’s Not Done, Until It’s Done Right

The Neighborly Done Right Promise™ 

Delivered by Window Genie®, a proud Neighborly company.

Neighborly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle – if a job’s not done right, we’ll make it right. 

We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the “Neighborly Done Right Promise™ . If it’s not done right, we promise to make it right.

Our business is about people. When you put your trust in us, we want you to be happy you did, the next time you need a hand, you’ll call us again.

If your service was not done right, we promise to make it right. Contact your local Window Genie franchise office within 7 days for streaky windows and clogged gutters or 30 days for all other services, and we will make it right.

No matter the job, Window Genie will get it Done Right.

Canada excluded. Services performed by independently owned and operated franchises. Services may vary by location. Time limit for claims applies. Read more about the full details and limitations.

Neighborly Done Right Promise™ logo.
Service You Can Trust!

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  • Our annual maintenance plan can save you up to 30%. It allows you to mix and match the services you need to maintain the beauty of your home and help avoid costly repairs or replacements.

  • Our bonded, insured, background-checked and OSHA-trained service professionals will bring their expertise and their equipment, and provide you with a premier customer experience.

  • We stand by the promise to do the job right and our work is backed by the Neighborly Done Right Promise™.