The work n Marcus were awesome. George the estimator was rude, arrogant and disrespectful to me. FURTHER one man to do ladder is unsafe n a violation of OSH, state regulations, etc. The face the company is insured as George so arrogantly …
read moreNancy, thank you for your comments and constructive criticism. I will pass along your comments to Marcus and we post all of our reviews in our office. We will continue to work on improving our process. Mike Boone
Marcus arrived on the scheduled time and did a great job washing our windows. So nice to have the windows and window sills so clean. I am very happy with the professional job. I highly recommend SW Window Genie.
Cindy, welcome back to North Carolina. Glad to have if it is only for a few months each year. Call on Window Genie any time. Mike Boone
I’ve used Window Genie twice. They are always professional, have fair prices, and do a great job! Looking forward to having them back soon to tint all the windows in my house.
Derek. Than you for your review. We will catch up in the next few days and discuss next steps for your home. Mike Boone
Marcus from Window Genie of SW Raleigh cleaned our windows for the first time. It was the first time for our new construction home too.
Marcus did a beautiful job of getting all that construction dirt off for amazing views. We look …
read moreJulie, thank you for your review. I will share it with Marcus on Monday. Call on Window Genie any time. Mike Boone
I haven’t had my windows cleaned in forever. Window Genie was a great experience and the windows look great. The whole experience was very professional and I would highly recommend them.
Deb, thank you for your review. I will be sure to pass along your comments to our Technician. Call on Window Genie any time. Mike Boone
Abdul, our window technician did a fabulous job? He was very thorough and when he was done we even did a final walkthrough to ensure I didn’t have any concerns or questions. I will most definitely continue using Window Genie in the future.
Thank you James. We will be sure and post your comments at the office. Mike Boone
We recently had the exterior and interior of our windows cleaned. We have used WG a number of times and have always been very pleased. The work is thoroughly done by polite and conscientious workers.
Thank you Caroline. We appreciate your continued business and for your review. Mike Boone
Gutter cleaning service was excellent. Marcus did a great job cleaning all gutters and downspouts. And he cleaned the yard and bushes grass of all the leaves from the gutters.
Tim, thank you for your review and we will be sure and pass along your comments to Marcus. Happy Holidays to you and your family and we wish you to best in the New Year. Mike Boone
Conner was great! He is very hard working and very personable. The only reason this was not a 5 star is because it seems he missed the outside cleaning of three windows. I would have Conner and Window Genie again as long as these windows …
read moreDavid, I came by your house earlier today and we were able to review the windows you stated our Tech missed. Unfortunately, all of them are bad seals. You are on the right track contacting the builder, the issues is just more windows than you initially thought. You may want to change your initial review. Mike Boone
I’ve used this company before and was very impressed so I didn’t hesitate to call them again, for our new home. We have 30 windows on a 2-story 3664 sq ft home in Cary! Mike Boone, owner, was able to quote us over the phone and schedule our…
read moreHosni, this is not acceptable for our guys to rush through the job. I certainly wish you had called me and I would have taken immediate correction action. I will call and follow up with you off line. Mike Boone
ken did an amazing job today
Excellent service by our go-to team! We’ve used them twice over the years, and we’ve been exceptionally pleased both times. Professional work done by both Ken and Connor: Timely, proficient, and courteous. Owner Mike should be very proud to…
read moreJoseph, thank you for your review and we wish you the best on your move. We will post your review and be sure Ken and Connor see your comments. Mike Boone
Window cleaner Connor did an excellent job and was punctual in arriving and thorough in his window cleaning efforts. I will certainly use them consistently as long as the price is retained to its current level.
George, we will post your review at our work place and let Connor know of your comments about his service. Thank you, Mike Boone
I hired WindowGenie to clean all my windows inside and out after another company rescheduled their appointment for a later time, despite confirming a day before. I couldn't wait for them to come around, so I called WindowGenie and received …
read moreThank you Ms. Shamis. We will be sure and let the Technician know of your comments. Have a great week and welcome to North Carolina. Mike Boone
The technician was professional and polite. Windows were very clean. We did find a couple of loose screen pins after he left, but the window screens seem to be fine. I would use them again because they were easy to schedule and seemed very …
read moreGwyn, thank you for your review. I know what you mean about the pins. the plastic tabs on the ends of each pin become brittle from the UV rays from the sun. Over time, they need to be replaced with new units and the ones with black covers seem to last longer. Mike Boone
Prompt, on time (a bit early in fact) and an excellent job (house wash and outside windows). Ken did a wonderful job! Very pleased.
Christopher, thank you very much for your review. We will post your review in our office. Ken and our guys love to see their name attached to a great review. Mike Boone
Very pleased with the cleanliness of my windows when they were finished. I have over 40 windows and the job was completed in a little over 2 hours both on the inside and outside of my house.
Thank you Neil. We will let the Technician assigned to you know of your positive comments. Call on Window Genie any time. Mike Boone
From start to finish, Window Genie did an excellent job. Ken cleaned our windows and the exterior of the house. He was efficient, professional, a good communicator. Thanks for the great work!
Karen, thank you very much for your review. We know you had some issues with another service provider and we are glad you were impressed with our service. I will make sure Ken knows of your comments. They are appreciated. Mike Boone
I purchased a rental property that needed a lot of work. The driveway and walkways were jet black and encrusted with inches of pine needles and caked in mud. The yard has over 50 trees, so the roof and gutters were a total disaster. Mike…
read moreThank you Maurya. I will pass your comments along to Ken. Call on Window Genie any time. Mike Boone