From 654 reviews
Richard
Richard

Window Genie did a great job! Ken the technician thoroughly explained what he was going to do

and did a walk around when he was done.

via Google
Bruce Spencer
Bruce Spencer

Fast, efficient and quality work.

Response from business owner

Thank you Bruce. Call on Window Genie any time. Spring is just around the corner. Mike Boone

via Google
Nancy Maples-Remley
Nancy Maples-Remley

The work n Marcus were awesome. George the estimator was rude, arrogant and disrespectful to me. FURTHER one man to do ladder is unsafe n a violation of OSH, state regulations, etc. The face the company is insured as George so arrogantly …

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Response from business owner

Nancy, thank you for your comments and constructive criticism. I will pass along your comments to Marcus and we post all of our reviews in our office. We will continue to work on improving our process. Mike Boone

via Google
Chris Stoddard
Chris Stoddard

Incredible customer service! Great professional people from the first call – until the services are complete!

Response from business owner

Chris, thank you for your review and we do appreciate your business with our company. Give us a call any time. Mike Boone

via Google
Cindy Ostman
Cindy Ostman

Marcus arrived on the scheduled time and did a great job washing our windows. So nice to have the windows and window sills so clean. I am very happy with the professional job. I highly recommend SW Window Genie.

Response from business owner

Cindy, welcome back to North Carolina. Glad to have if it is only for a few months each year. Call on Window Genie any time. Mike Boone

via Google
BigEasyTrader
BigEasyTrader

I’ve used Window Genie twice. They are always professional, have fair prices, and do a great job! Looking forward to having them back soon to tint all the windows in my house.

Response from business owner

Derek. Than you for your review. We will catch up in the next few days and discuss next steps for your home. Mike Boone

via Google
Julie Jablonski-Futryk
Julie Jablonski-Futryk

Marcus from Window Genie of SW Raleigh cleaned our windows for the first time. It was the first time for our new construction home too.

Marcus did a beautiful job of getting all that construction dirt off for amazing views. We look …

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Response from business owner

Julie, thank you for your review. I will share it with Marcus on Monday. Call on Window Genie any time. Mike Boone

via Google
A Kubicsko
A Kubicsko

The representative Ken called ahead, arrived promptly & did a great job completing the windows in less time than I expected !

Response from business owner

Alice, thank you for your positive feedback. I will be sure the speak to Ken when we post your review at our office. Mike Boone

via Google
Deborah Whalen
Deborah Whalen

I haven’t had my windows cleaned in forever. Window Genie was a great experience and the windows look great. The whole experience was very professional and I would highly recommend them.

Response from business owner

Deb, thank you for your review. I will be sure to pass along your comments to our Technician. Call on Window Genie any time. Mike Boone

via Google
Matt Pinchick
Matt Pinchick

Great service and prices! So happy we had the windows done, wondering why I’ve not used them sooner!

Response from business owner

Matt, thank you for your review. We appreciate your business with our company. We look forward to our next service with you. Mike Boone

via Google
dave fynan
dave fynan

Fantastic job and best Shine’s quote by 150 bucks 👍

Response from business owner

Thank you Dave. We will be sure and let Ken know of your comments. See you in the Spring. Mike Boone

via Google
N. R.
N. R.

Thank you Ken Boone for the exceptional gutter and window cleaning. Very pleased with the level of communication leading up to the day of service as well.

Response from business owner

Thank you sir. We will post your review at the office and be sure Ken is aware of your comments. Mike Boone

via Google
John Hagan
John Hagan

courteous and very efficient.

Response from business owner

Thank you John. Call Window Genie any time. Mike Boone

via Google
James Tyler
James Tyler

Abdul, our window technician did a fabulous job? He was very thorough and when he was done we even did a final walkthrough to ensure I didn’t have any concerns or questions. I will most definitely continue using Window Genie in the future.

Response from business owner

Thank you James. We will be sure and post your comments at the office. Mike Boone

via Google
C Fagan
C Fagan

We recently had the exterior and interior of our windows cleaned. We have used WG a number of times and have always been very pleased. The work is thoroughly done by polite and conscientious workers.

Response from business owner

Thank you Caroline. We appreciate your continued business and for your review. Mike Boone

via Google
Timothy Saviano
Timothy Saviano

Gutter cleaning service was excellent. Marcus did a great job cleaning all gutters and downspouts. And he cleaned the yard and bushes grass of all the leaves from the gutters.

Response from business owner

Tim, thank you for your review and we will be sure and pass along your comments to Marcus. Happy Holidays to you and your family and we wish you to best in the New Year. Mike Boone

via Google
Dominick Ognibene
Dominick Ognibene

Window Genie helped kick off the holiday spirit. They installed the holiday lights on our house.

Response from business owner

Dominick, thank you for your review and we appreciate your business. Our guys love Holiday Light season as customers are excited about the service. Mike Boone

via Google
David Benoit
David Benoit

Conner was great! He is very hard working and very personable. The only reason this was not a 5 star is because it seems he missed the outside cleaning of three windows. I would have Conner and Window Genie again as long as these windows …

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Response from business owner

David, I came by your house earlier today and we were able to review the windows you stated our Tech missed. Unfortunately, all of them are bad seals. You are on the right track contacting the builder, the issues is just more windows than you initially thought. You may want to change your initial review. Mike Boone

via Google
John Miller
John Miller

Window Genie is amazing. Whenever we need any of their services (there are many), Mike will be the first we contact! And Jeremy did a great install!

Response from business owner

John, thank you very much for the review and comments. I will be certain to let Jeremy know of your comment as well. Mike

via Google
Raleigh Roofers LLC
Raleigh Roofers LLC

This was our second year using this company and we are extremely pleased with their professionalism and commitment to customer service. Our windows look great

Response from business owner

Thank you and I will let the Team know of your comments. Mike Boone

via Google
Ed Odjaghian
Ed Odjaghian

The team is fast cleaning inside and outside. Mike is very responsive and always wants to help.

Response from business owner

Thank you Ed. We appreciate your business and your patience on the service. Mike Boone

via Google
Sharon Villafranca
Sharon Villafranca

I’ve used this company before and was very impressed so I didn’t hesitate to call them again, for our new home. We have 30 windows on a 2-story 3664 sq ft home in Cary! Mike Boone, owner, was able to quote us over the phone and schedule our…

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Response from business owner

Hosni, this is not acceptable for our guys to rush through the job. I certainly wish you had called me and I would have taken immediate correction action. I will call and follow up with you off line. Mike Boone

via Google
Sharon V
Sharon V

ken did an amazing job today

Joseph Caravalho
Joseph Caravalho

Excellent service by our go-to team! We’ve used them twice over the years, and we’ve been exceptionally pleased both times. Professional work done by both Ken and Connor: Timely, proficient, and courteous. Owner Mike should be very proud to…

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Response from business owner

Joseph, thank you for your review and we wish you the best on your move. We will post your review and be sure Ken and Connor see your comments. Mike Boone

via Google
Joe Bivens
Joe Bivens

Excellent service provided

Response from business owner

Thank you Joe. We appreciate your positive comment. We will pass along to the Technician assigned to your service. Mike Boone

via Google
George Brady
George Brady

Window cleaner Connor did an excellent job and was punctual in arriving and thorough in his window cleaning efforts. I will certainly use them consistently as long as the price is retained to its current level.

Response from business owner

George, we will post your review at our work place and let Connor know of your comments about his service. Thank you, Mike Boone

via Google
Yulia Shamis
Yulia Shamis

I hired WindowGenie to clean all my windows inside and out after another company rescheduled their appointment for a later time, despite confirming a day before. I couldn't wait for them to come around, so I called WindowGenie and received …

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Response from business owner

Thank you Ms. Shamis. We will be sure and let the Technician know of your comments. Have a great week and welcome to North Carolina. Mike Boone

via Google
Gwyn Pearce
Gwyn Pearce

The technician was professional and polite. Windows were very clean. We did find a couple of loose screen pins after he left, but the window screens seem to be fine. I would use them again because they were easy to schedule and seemed very …

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Response from business owner

Gwyn, thank you for your review. I know what you mean about the pins. the plastic tabs on the ends of each pin become brittle from the UV rays from the sun. Over time, they need to be replaced with new units and the ones with black covers seem to last longer. Mike Boone

via Google
Nicole M. de Martinez
Nicole M. de Martinez

Mike Boone and the Window Genie team were responsive and provided great alternatives for my window film needs. Fast, reliable service and fair prices, too!

Response from business owner

Nicole, thank you very much for your review. We enjoyed working with your team. All the best to your business. Mike Boone

via Google
Christopher Stark
Christopher Stark

Prompt, on time (a bit early in fact) and an excellent job (house wash and outside windows). Ken did a wonderful job! Very pleased.

Response from business owner

Christopher, thank you very much for your review. We will post your review in our office. Ken and our guys love to see their name attached to a great review. Mike Boone

via Google
Neil Chinault
Neil Chinault

Very pleased with the cleanliness of my windows when they were finished. I have over 40 windows and the job was completed in a little over 2 hours both on the inside and outside of my house.

Response from business owner

Thank you Neil. We will let the Technician assigned to you know of your positive comments. Call on Window Genie any time. Mike Boone

via Google
Robert Dumas
Robert Dumas

Good work

Response from business owner

Thank you Robert. We apprecaite your business with our company. Mike Boone

via Google
Karen Guzman
Karen Guzman

From start to finish, Window Genie did an excellent job. Ken cleaned our windows and the exterior of the house. He was efficient, professional, a good communicator. Thanks for the great work!

Response from business owner

Karen, thank you very much for your review. We know you had some issues with another service provider and we are glad you were impressed with our service. I will make sure Ken knows of your comments. They are appreciated. Mike Boone

via Google
tracy lewis
tracy lewis

Happy with tech. Will use again.

Response from business owner

Tracy, thank you for your review. Will make sure the Technician assigned to your service is aware of your comments. Mike Boone

via Google
Larry Anastasi
Larry Anastasi

They're fast, efficient, thorough, and friendly. All at a cost that won't break the budget. Will definitely bring them back for more cleaning projects.

via Facebook
Westee Jinkens
Westee Jinkens

Great service, will absolutely use them again next time we need the house pressure washed. Conner did a great job on our home, we're very happy with the results.

Response from business owner

Thank you Westee. I will let Connor know about your comments. Mike Boone

via Google
Keith Stern
Keith Stern

Owner was very responsive, staff made sure I was 100% satisfied and reasonably priced.

Response from business owner

Keith, thank you for your review. We will be certain to let the Technician responsible for your service know of your comments. Call on Window Genie any time. Mike Boone

via Google
Larry Prout
Larry Prout

They did a great job even put the inside shades exactly in the place they were. Could not tell they were there except the house looked great and the windows clean

Response from business owner

Thank you Larry. We will be sure and let the Technician see your comments. We post all of our reviews. Mike Boone

via Google
Pete and Melissa
Pete and Melissa

Professional job done.

Response from business owner

Thank you Pete and Melissa. I will let the Tech know that completed your service. Mike Boone

via Google
Maurya Lane
Maurya Lane

I purchased a rental property that needed a lot of work. The driveway and walkways were jet black and encrusted with inches of pine needles and caked in mud. The yard has over 50 trees, so the roof and gutters were a total disaster. Mike…

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Response from business owner

Thank you Maurya. I will pass your comments along to Ken. Call on Window Genie any time. Mike Boone

via Google