This company always does a thorough job. I am pleased to use their services often. I have them clean our windows several times a year. They arrive on time and take their time on cleaning. I recommend this team without hesitation.
Ms. Hagan,
It was a pleasure seeing you again! We look forward to helping you take care of your property and appreciate your business and continued support. Please stay well and we will see you again soon.
Owner Marcus and his employee were very respectful of our home. They were quiet and very thorough. Our windows are gleaming! I would recommend them to anyone looking for superior window cleaning. In fact I have recommended them to my …
read moreMrs. Matthews,
Thank you for the wonderful review of our service. We always look forward to coming to your home and working with you and you son. We appreciate you.
Marcus and his crew are very professional and prompt. I received a phone call the day before reminding me of the appointment. On the morning of the appointment, the crew arrived, completed the job and double checked to make sure we were…
read moreMrs. Bell,
Thank you for such a detailed review of how we treat our customers/friends. I appreciate that fact that you have called on us several times for different services and we have always been able to make you very happy. I look forward to the next time we see you and your husband. Much appreciated.
Great people do a fantastic job very
professional and pleasant to work with.
Mr. Pazden,
Thank you for being on the Window Care Program and allowing us to service your home on a regular basis. If we can be on any help until our next visit, please let us know. Thank you for the excellent review!
Quick, good, good communication ahead of time. Did our whole house. 2 guys. No ladders needed, in about 45 minutes. Excellent work. 13 windows, glass door's, screens. Would recommend anytime.
Mrs.Crum,
I really appreciate the great review. I know most people like to know what to expect when we are working at their home and we try to make it easy for you to work with us by keeping you informed.
Thank you and I look forward to your next cleaning.
When we moved into our new home the windows were filthy, inside and out. Markus did a wonderful job and even cleaned all the tracks. I’m so glad our painter told us about Markus and Window Genie. I will use them every year!
Mrs. Floyd,
Thank you for the great feedback. We are very appreciative and look forward to seeing you again on your next cleaning. If you have any questions about the neighborhood resources as you get settled in, please give me a call. It will be a pleasure to help.
Being new to Florida and having your house pressure washed, they took the time to explain the process and the requirements needed to help maintain my homes beauty.
Mr. Hopper,
Thank you for the review. We always try to explain the routine maintenance necessary for keeping you home looking great. The heat, humidity, pollen and bugs are the nemesis to a great looking home. Stay well and we look forward to seeing you again soon.
I highly recommend Window Genie (Marcus and Kevin). They were professional and responsive. I was in need of all windows (inside and out) to be cleaned and now they sparkle. I will definitely be calling them again for future needs.
Mrs. Ley,
Thank you for having us out to your home. You have beautiful windows and glass all around your home and it was our pleasure to get them looking perfect again. We look forward to seeing you again on the next service call.
All the best!
I was SO impressed by the job done by Window Genie today at our house! They pressure washed the house and driveway, and cleaned the windows inside and outside. Marcus & his crew took extra care to help with some areas of our concern, we’re…
read moreMrs Moore,
Thank you so much for great review. We strive to make all of our customers extremely happy with our work. Stay well and we look forward to next time.
Thanks!
Quick response after inquiry. Quick estimate turnaround and quote for full services. Incredible team and very professional.
Mrs. Elliot,
I am happy that we were able to fit you in on short notice and still able to get all of the work done expeditiously and to your happiness. You have a beautiful home and we look forward to seeing you next year.
Thank you so much!
Professional, courteous, and efficient. Will have them back again!
Mrs. Cawood,
Thank you for trusting us to service your home and for the supportive review. It was our pleasure to do the project and we will be even more efficient the next go round. We look forward to seeing you again soon.
Much appreciated.
Marcus and his team are great! The quote and scheduling process was easy, friendly, and pressure free. We asked them to wash the house and clean the outside windows. The house looks great and seems to be brighter inside because of the clean…
read moreExcellent job in all 3 areas! The customer service and outcome was outstanding from first contact to end result. Quick response ( almost immediate), on time arrival with pre notification if “on the way text”, very professional. I love my…
read moreMs. Fields,
We appreciate the excellent review! We look forward to helping you keep your home looking great. Thank you.
Fantastic service 100% of customer service provided! I will continue to support & give MR. Marcus all my business. In speaking with Mr. Marcus his business provides more than window cleaning. Which is good for me! When the time comes to …
read moreMs. Moore,
It is always a pleasure coming by to see you and service your home. Thank you for the excellent review. We strive to have every customer we service become friends because I believe trusting relationships matter. Thank you again and we look forward to our next visit in 4-6 months.
Honest company with fair price quote. Worked with me on my scheduling accommodations and arrived promptly and got the job done. I am more than satisfied and would use them again.
Mrs. Rhodes,
I appreciate your detailed review. We strive to do whatever it takes to make our service times fit within your window of convenience. It took an extra week, but we made it work. Thank you for choosing us and allowing Window Genie to service your home. I look forward to our next visit.
Thank you!
We are so happy with the work Marcus and his team did! We had them clean our windows, gutters, and pressure wash the house, fence, and decks. They were all so friendly and professional. They showed up when they said they would and they …
read moreMrs. Fletcher,
It was our pleasure to help in keeping your home looking beautiful. We always try to keep you informed and do a great job in the projected time window. Thank you for the wonderful review.
Echo every positive review. Marcus and Kevin were on time, professional and reasonably priced. Excellent value. Highly recommend!!!!!!!!!!!
Mr. Larson,
It was a pleasure meeting you and servicing your home. We look forward to having you on the Window Care Program and keeping you windows spotless. Thank you!
They were GREAT. Windows look amazing, inside and out. A lot of pressure washing done in a few hours and it all looks SO much better. Wanted to give them a ten, but they broke pottery and didn't tell me.
Ms. Smith,
Thank you for your feedback. I apologize in advance for any pottery that may have broken while we were onsite working. I guarantee that if we had known that we were responsible, we would have told you and addressed the situation while we both were present. Infrequently, there are unfortunate situations where something breaks or becomes damaged and we always address it with the customer immediately. I have called to discuss the situation and left a message to reconnect. Please let me know. Thank you.
Markus was very communicative from the start and continued that way throughout the job. He did an excellent job with a "soft wash" of my house and exterior cleaning of windows; my house looks brand new! The windows were so clean that that…
read moreMy family chose Window Genie of South Jacksonville to clean, sand, and seal several hundred feet of pavers. Wow! The job was flawless and the Owner/Operator Marcus was THE BEST!! If you need a reliable home services company, you've found …
read moreFrom my first call, it was a quick response and very professional. Marcus made me feel like I was the only potential customer he had that day! I was able to have the job done within days. Again, very professional, wore booties inside, …
read moreFANTASTIC RESULTS!!! Quick and professional and my home exterior has never looked better!! If you are considering selling your home, or just need to freshen up the exterior of hour home give Marcus at Window Genie a call! You’ll be glad you…
read moreQuick, efficient, results as expected, at a fair price. Little to no inconvenience to me to ensure the entirety of my home was thoroughly cleaned and looking nice. Thank you for your flexibility and your professionalism.
follow through. Shows up on time. Completes job as sold and promised.
Very professional experience and the price very reasonable. My home looks fantastic.
My windows are now clean.
Very professional – job well done!
First a fair timely estimate.
Great service on pressure washing pool cage, pavers and driveway! Sanded and sealed pavers all with terrific out come! Will definitely use them again. Marcus and the other gentleman with him were awesome!
…
read moreTotal professional. Went way above expectations. Very detail oriented. Superb job Marcus!
Thank you, Marcus, for your excellent service! The roof looks brand new! Also, thank you for replacing the bush that was damaged. We appreciate your honesty!!!!
I l liked the friendly service and that I could have my windows and roof cleaned and large deck pressure washed by one company in one day.
The owner, Marcus, did the original estimate, then came out and assisted in the cleaning. He has very high standards. The work was exemplary. The pricing was fair, but more importantly Marcus made us feel like his most important customer …
read moreThe work done was true quality! The staff and business owner provided outstanding customer service and the cost is reasonable! I would highly recommend this business!
Fast professional and very neat and clean! My windows look great!!
Very professional and great job washing our windows. They shine
Prompt, meticulous, and very thorough! Would highly recommend them to friends and neighbors.
Professional service that goes above & beyond.
They went the extra mile and also cleans the window screens
Always a great job!!
Window Genie was very polite and professional. They even arrived early!
Owner & employees takes pride in their work. Did a great job with power washing & window cleaning.
Marcus and Michael did a wonderful job on my windows and yes I will hire them again. For the owner of the business to come out and do your windows is exactly what it takes sometimes they did a great job thank you very much.
Great work. Fair prices
Very polite. Did a great job
great service reasonable price and quality work
The owner is very personable and cares about his customers and doing a good job. Attentive to detail and if you might find something they missed and you’re not happy about they will return and take care of.
Susan J
Very professional, exceeds my expectations 👍👍👍
Friendly, on time, fair price, great job
I will definetely recommend and use again
I thought the technician was knowledgeable and gave me some good pointers and took time to answer my questions.
Marcus is a true pro! We had a significant quality issue that he fixed with the greatest level of professionalism and courtesy. Let's face it, nothing is perfect. When Marcus was faced with addressing our concern, he totally satisfied us…
read moreGreat service, fair price!
Great job
On time and workmanship great.
Very good on Windows but not so good on track cleaning. I had to go over them all again! Sorry.
Guys we’re friendly, respectful & did a great job!
They were prompt and did a good job!
Friendly courteous. They went out of way to make us happy and best price in town !
This was my first time using Window Genie. Wow! I was impressed by this awesome team of professionals. Not only did they give us a great price, including a senior discount, they cleaned my dirty windows to perfection. I was embarrassed …
read moreFriendly staff and great job!
Friendly respectful and most of all on time very neat
Marcus and team does an amazing job! Reasonable and thorough!
Professional yet affordable.
The crew was courteous, professional and they went the extra mile to do a very good job.
The technician did an excellent job. Will definitely use again. The technician also rescued my husband when he fell outside because he got dizzy. My husband ended up cutting both feet on our wheel chair ramp. I am so thankful your …
read moreAppreciated the promptness and courtesy of window genie.would I use again ,of course I would.
Prompt & courteous.